IT Operations Specialist

United States

Contracted

Experienced

Role Summary

Summit Technical is seeking an experienced IT Operations Specialist to manage the day-to-day monitoring, reporting, maintenance, and support of our critical IT operations. Reporting directly to the Facility Manager (FM), you will be an essential on-site presence responsible for the management, security, and maintenance of the facility's IT network and server infrastructure, including multiple LANs and fiber optic transport.

Key Responsibilities

Network & System Administration: Manage network configurations, firewalls, data protection, software updates, and security patches.
Telecom & AV Lifecycle Support: Oversee onsite voice, video, VTC, data systems, and the facility-wide radio communications network.
End-User & Account Support: Administer user accounts and provide daily technical troubleshooting for both local and remote personnel.
Reporting & Training: Deliver IT operational updates for monthly status reports and train internal peers on communications equipment.
Safety & Compliance: Properly utilize job-specific personal protective equipment (PPE) and maintain compliance with all safety protocols.

Required Qualifications

Experience & Technical Depth: 5+ years as an IT/communications professional with deep knowledge of Windows Server, networking (Cisco/Juniper), Cisco security appliances, VoIP, and video conferencing.
Hardware & Satellite Support: Proven expertise in comprehensive IT hardware troubleshooting, including specialized communication satellite equipment and terminals.
Compliance & Professionalism: Active CompTIA Security+ certification (or the ability to obtain it within one year of hire) paired with excellent interpersonal skills to interface with vendors and senior leadership.
Operational & Physical Resilience: Ability to work independently under high-stress conditions and meet physical demands, including climbing stairs while carrying up to 50 pounds of equipment.

Desired Qualifications

Education & Background: BS in Computer Science, Engineering, or equivalent enterprise IT administration experience; prior US Military background with a Communications MOS is highly preferred.
Infrastructure & RF Systems: Deep enterprise-level experience managing VMware, server clusters, and storage infrastructure, combined with a strong working knowledge of 2-way radio systems and RF maintenance (HF, VHF, UHF).
Certifications & Safety: Active technical credentials (such as Cisco or Windows certifications) alongside current First Aid, CPR, and AED/defibrillator credentials.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. All jobs are subject to random drug screening.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have a valid driver's license?*

Do you have a valid Commercial Driver's License?*

Are you willing to relocate?*

What's your highest level of education completed?*

Have you ever been convicted of a felony?*

Are you legally authorized to work in the United States?*

Will you now, or in the future, require sponsorship for employment visa status (e.g., H-1B visa status) to work legally in the United States?*

Are you willing to submit to random drug testing in accordance with company policy and local laws?*

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. If you have any questions, please reach out to [email protected]. We look forward to speaking with you!